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A Comparative Study of Work-Life Balance and Job Satisfaction of the Employees Working in Business Process Outsourcing Sector

Subooh Yusuf
DOI: http://dx.doi.org/10.21013/jmss.v10.n2.p3
Abstract

This paper provides an insight into the Work life balance and job satisfaction of individuals working in business process outsourcing. In the present fast growing scenario, people don‘t have time for themselves or for their families. It is difficult to balance both work and personal life at a time, especially for the employees working in Business process outsourcing (BPO’s).The Work life balance of an individual is one of the factors, which affect their satisfaction or happiness with life as a whole.. Data was obtained from 200 employees, 120 male and 80 female. Work life balance was measured by the 15-item scale developed by Fisher-McAuley (2003), consist of three dimensions - work interference with personal life (WIPL), personal life interference with work (PLIW), work/personal life enhancement (WPLE) and job satisfaction was measured by using scale Khan and Sheeba (2002).Data comparison of work life balance, its three dimensions work interference with personal life, work/personal life enhancement, personal life interference with work and job satisfaction between male and female t-test was found suitable. All the analysis was carried out with the help of the computer using SPSS 16.0 version.

Keywords
Business process outsourcing, Job satisfaction, SPSS, t-test, Work life balance
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