The Impact of Intelligent Interfaces on the Performance of Knowledge Base Systems

Abstract

Although Knowledge is recognized as a strategic force in organizations, knowledge creation and management is not simply the capture and storage of items of information. It requires the storage and processing of associations through which meaning can be derived from the information. Association can be represented in explicit and observable forms in a knowledge base. The paper discusses issues relating to design a better quality interactive interface system for human to have a dialog with the knowledge management systems. At the same time, the paper investigates the ease of evaluation and implementation of a knowledge management system. It performs a major role in providing users with capabilities of dealing with underlying systems. Designing a good interface style using knowledge bases can have a profound effect on the nature of the dialog.

Interfacing a knowledge base oriented system can be seen as a dialog between the knowledge base and the user. It plays a major role in providing users with capabilities that deal with underlying systems. Designing a good interface style can have a profound effect on the nature of the dialog. Design of a user interface involves determining approaches in which users interact with the knowledge-based system. The design process, can be complex and multifaceted, begins by identifying system users, through classification of them to understanding their characteristics. The study investigates the improvement of performance by performing an actual study of many experimental systems sufficient to provide judgments for taking the right decision.  Results confirm that a good interface has a great impact on the performance of knowledge management systems.