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Smart Phones are a Potential Tool for Successful Business: A Literature Review

Satish Agarwal, Priyanka Bhagoliwal
Abstract
Smart phones have become a mandatory device to carry now a days. People of all age groups, business category, service class, house wives, students etc need a Smartphone so as to carry their daily routines. From morning alarm to evening engagements, they keep everything in their mobile phone. Meetings, conferences, birthdays and anniversaries, the ‘to do list’, appointments, emails, documents, notes etc are remembered with the help of a Smartphone. And most importantly, people also carry their mobile charger or a power bank with them. If they do not carry a charger and their mobile phone shows the message that the battery is about to die, it seems as if they do not have enough oxygen to breathe properly. Even in businesses, be it a small scale or a large scale business, Smartphones are used to conduct transactions, video conferencing, conferencing calls, Emails, etc. The paper aims at reviewing the literature on the potential of a Smartphone to make a business successful. It describes how carrying a Smartphone to the work place provides a sense of satisfaction and motivation among the employees.
Keywords
Smart phones, workplace efficiency, Job satisfaction, Employee motivation, knowledge sharing
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